This page describes how the website (the “Website”) manages the processing of personal information of the users who visit it or register with it.
This information is also provided pursuant to art. 13 of the General Data Protection Regulation (GDPR) EU 2016/679 and local applicable law for those who interact with the web services provided through the aforementioned Website.

The term “processing” refers to the a number of operations performed on personal information, such as their collection, processing, comparison, deletion, modification, communication or disclosure.

This Policy is also based on Recommendation No. 2/2001 adopted on 17th May 2001 by the European authorities, gathered in the Group established by Art. 29 of Directive No. 95/46/EC for the protection of personal information, to identify some minimum requirements for the online collection of personal information and, in particular, the manner, timing and nature of the information that data controllers must provide users with when they link to web pages, regardless of the purposes of the connection.

This Policy is only provided for the E4C Website and not for other websites that user may visit through links.
No information deriving from the web service may be communicated or disclosed, except when expressly provided for by law.
The personal information provided by the users is only used to perform the service or provision requested and is only disclosed to third parties if necessary for said purpose.


The data controller is EXSCALATE4COV. EXSCALATE4COV has appointed several data processors for different types of processing. To find out the names of the various data processors you can write an e-mail to the following address:


Browsing data
During their normal operation, the computer systems and software procedures used to operate the Website acquire a number of personal information, the transmission of which is implicit in the use of Internet communication protocols.

This information is not collected with the purpose of matching it with identified interested parties; however, by its very nature, it could allow users to be identified through processing and combining with data held by third parties.

This category includes the IP addresses or domain names of the computers used by the Website visitors, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the response from the server (successful, error, and so on) and other parameters relating to the operating system and the user’s IT environment.

Such data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to check its proper operation and it is maintained for the minimum period required by applicable law.

The data could be used to establish liability in computer crimes, if any, against the Website.

For details on the use of cookies on the Website, please visit our Cookie Policy .


Aside from what is specified above regarding browsing data and the use of cookies, the user is free to either provide further information or choose to remain anonymous. However, if such data are missing, E4C may not be able to enable some services requested by the user.


Personal information is processed through automated systems for the time that is strictly necessary to attain the purposes for which the data has been collected and in order to fulfil any legal obligations. The information collected through the Website can be processed - even occasionally - by staff appointed by E4C for the processing and/or consulting firms to which E4C may outsource some services.

The personal data of third parties conferred through the registration procedure found in some areas of the website will be processed by E4C for the exclusive purpose of perfecting the user’s registration and enabling the services requested by the user. Personal and/or identification information required to access the Website and its services is limited to the minimum required to reach the user by e-mail and/or to carry out the services requested by the user.

Personal information provided by users via their requests of informative material (brochures, information, and so on) is used for the sole purpose of perfecting the requested service and is communicated to third parties only if necessary for said purpose (as with companies providing enveloping, labelling, shipping services).

Also, in case users wish to use communication services such as our e-newsletter, they will have the right to cancel your registration at any time by following the instructions provided in each individual communication. If you decide to cancel your subscription to a service or communication, E4C will immediately delete your data.


The Data Controller may be required to hand out the information referred to in this Policy to law enforcement authorities carrying out legitimate investigation and/or judicial police activities (either on their own initiative in the case of preliminary investigations or under a public prosecutor or state attorney’s direction). Outside these cases and the hypotheses expressly governed by the individual information on the pages of this Website, information will not be disclosed or transferred to any party.

E4C reserves the right to communicate personal information to other companies belonging to the consortium headed by Dompé farmaceutici S.p.A. in Italy and abroad, without prejudice to compliance with this Privacy Policy. No data deriving from the web service will be disclosed.


E4C ensures appropriate security measures will be applied to prevent access by unauthorized parties, loss, dissemination or improper use of the same, as required by our Privacy Policy.

However, it is the user’s responsibility to ensure that their computer is properly secured and protected from harmful software such as viruses, worms and “Trojan horses”: as a matter of fact, without adequate security measures (for example, a secure configuration of the web browser, an updated antivirus program, a software firewall or the use of software of doubtful origin), there is a risk that the data and passwords used to prevent access to their own data are disclosed to unauthorized third parties.


The users’ personal information may be disclosed to third parties in the following cases:

  1. sale, assignment or other type of transfer of the activity of the Website to which the data are linked;
  2. when required by laws, government regulations or court orders or to respond to a specific request from a public authority;
  3. when they are required for company audits or to assess or respond to a complaint or a security threat.


Articles 15 and subsequent of EU Regulation 2016/679 grant users a number of rights which should be carefully evaluated. Among these are, for example, the right to (at any time) access their personal information, verify their contents, source and accuracy and ask them to be integrated, updated, changed, deleted, blocked in case of a law infringement. Also, the data subject has the right to request the data processing, portability, cancellation and transformation into anonymous form to be restrict
ed or the processed data to be blocked in the event of a law infringement and the right to oppose in any case to the processing of such data, for legitimate reasons.
The data subject can also issue a complaint with the supervisory authority in the event of infringements of the personal data protection regulations. To exercise such rights, the user can reach out to the Data Controller and Data Protection Officer (DPO) at any time.

Requests should be emailed to:


Cookies are small text files that are stored on users' computers by the websites they visit. They are used to make websites work and operate more efficiently and to provide information to the website owners.

The E4C Website uses technical cookies, Google Analytics cookies and third-party cookies, all of which are detailed below.


They are installed by the Data Controller, and can be divided into browser or session cookies, enabling a correct browsing experience and use of the Website (for instance, they help define a browsing session or select the Website language or font size).


Usage of the IP address of the visitor by Google Analytics Cookies
They are installed by the Data Controller, and can be divided into browser or session cookies, enabling a correct browsing experience and use of the Website (for instance, they help define a browsing session or select the Website language or font size).

Usage of the IP address of the visitor by Google Analytics Cookies
Each computer and device connected to the Internet is assigned a unique Internet protocol (IP) address, in numbers. Since such numbers are typically bundle-assigned to countries, an IP address can be used to identify the country, province and city from which a computer is connecting.
Google Analytics retrieves the IP addresses of the E4C Website visitors to provide an indication of their geographic location. This method is called “IP geolocation”. Google Analytics does not report information about the visitor actual IP addresses. The use of IP masking allows Google Analytics to communicate information using only a part of the IP address for geolocation.
Google may disclose information to third parties where required by law or where such third parties process information on Google’s behalf.

Browser add-on for deactivating Google Analytics Cookies
You can disable Google Analytics using a browser add-on component; it tells the JavaScript code from Google Analytics (ga.js) to specify that the information about the Website visit should not be sent to Google Analytics. The browser add-on does not prevent information from being sent to the Website itself. In addition, most browsers allow some control of most cookies through the browser settings.
If a user doesn’t wish to receive cookies of any type on their computer, the privacy protection level of the browser can be elevated using the appropriate option. However, some areas of the Website may not function properly if cookies are denied

Third party cookies
This is about cookies installed through the site by third parties. With regard to these cookies, the owner and editor of the site is just a technical intermediary and cannot define the procedures and purposes of the operation of said cookies. For information on third-party cookies in use, the reference is to what is shown on the sites of third-party suppliers.

Summary table of cookies required for technical purposes





60 minutes

This cookie is used to retain some user data and their navigation session


At the end of the session

A session cookie used to keep the navigation session anonymous


2 years

A Google Analytics cookie used to count the number of visits


30 minutes

A Google Analytics cookie indicating a new browsing session. It is refreshed upon every service connection.


6 months

A Google Analytics cookie that identifies the connection source


At the end of the session

A Google Analytics cookie used to count the number of visits


2 years

A Google Analytics cookie used to assess the Website operation


DocCheck cookie


DocCheck cookie


DocCheck cookie


This cookie is used to retain some user data and their navigation session

You can accept or reject cookies by changing your browser security settings. You’ll find instructions on how to set up the most common browsers below.


c/o Dompé Farmaceutici
Via Tommaso De Amicis, 95
80145 Napoli, Italy